Store Policy
We shall provide a full refund. We accept returns with in 8 days after the product is delivered to you.In other circumstances, if you wish to return the product, please get in touch with us within 48hrs of receiving the product.
Return cost has to be borne by the customer. Once the returned product is received at our address without any damage- a shop credit shall be credited to the customer account which can be redeemed for another product within 3 months of issue of credit.
SHIPPING POLICY
Domestic Shipping Policy : Shipment processing time
All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Gurbanji is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulation
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you don’t want us to process your data anymore, please contact us at gurbanji@outlook.com
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
WHOLESALE INQUIRIES
We accept bulk / wholesale orders for suitable products, please reach out to us at
+91-8971027182 or email us at gurbanji@outlook.com with your bulk requirements.
Customization: We request all our customers to reach us at +91-8971027182 to talk to us about products & customization to cater to your choice of fabrics & embroidery styles. Full Payment has to made while placing order for customized products.
PAYMENT METHODS
Credit / Debit Cards
UPI
Netbanking